Refund Policy

At Baju Helva, customer satisfaction is important to us. Please review our refund policy below before making a purchase.

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Returns

We accept returns within 14 days of delivery. Items must be unused, unworn, unwashed, and in their original condition with tags attached.

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Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items

• Gift cards

• Items damaged due to misuse or normal wear

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Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 15–30 business days.

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Shipping Costs

Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos, and we will make it right.

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Contact Us

For any questions about returns or refunds, contact us at:
info@bajuhelva.net, Instagram: Baju.helva